Tiered Foyer Staircase Spiral Crystal Chandelier Hotel Hall/ Entrance High Ceiling Pendant Lighting Fixture
At Riviko, we believe that lighting should be an experience, a statement of refined taste and enduring elegance. Our curated collections are designed to transform spaces, imbuing them with a luminous artistry that captivates and inspires. Each piece is a testament to meticulous craftsmanship and sophisticated design, destined to become a cherished centerpiece in your home or establishment.
Exquisite Illumination for Grand Spaces
Experience the breathtaking grandeur of our Grand Spiral Tiered Crystal Chandelier, a masterpiece designed to command attention in high-ceilinged environments. This magnificent fixture combines the timeless allure of high-quality crystal with robust metalwork, creating a luxurious modern aesthetic that radiates sophistication. Whether bathed in light or simply reflecting its surroundings, its stunning presence is undeniable, making it an ideal choice for foyers, staircases, hotel lobbies, and expansive living areas. The cascading spiral design, crafted from brilliant crystals, ensures a dazzling display of light and shadow, transforming any space into an opulent sanctuary.
Key Features:
- Premium Construction: The entire light body is meticulously crafted from high-quality crystal and metal, ensuring both lasting beauty and structural integrity.
- Dazzling Design: Designed in a luxury modern style, this fixture presents an absolutely stunning visual, whether illuminated or not, with its captivating spiral form.
- Adjustable Hanging: Features an adjustable chain length of up to 78.7 inches maximum, allowing for perfect placement in various high-ceiling applications. Customization for specific chain lengths is supported.
- Dimmable Functionality: Equipped with LED E14 bulbs (included), this chandelier is fully dimmable, allowing you to create the perfect ambiance for any occasion.
- Sloped Ceiling Adaptable: Engineered to accommodate sloped or vaulted ceilings, ensuring versatile installation options.
- Expansive Coverage: Provides brilliant illumination for an irradiation area of 30㎡-50㎡, ideal for grand entrances and large rooms.
Specifications:
| Voltage | 110V-120V/ 220V-240V |
| Material | Crystals, glass, metal |
| Chain Length | Adjustable , 78.7" Maximum (Support customization) |
| Light Source | LED Bulb ,E14 |
| Bulb Included Or Not | Yes |
| Dimmable | Yes |
| Sloped Ceiling Adaptable | Yes |
| Irradiation area | 30㎡-50㎡ |
| Fixture Shape | Spiral |
| Application scenario | Staircase, hotel lobby, entrance, living room… |
| Hanging Method | Ceiling |
| Shipping Time | 4~6weeks |
| Warranty | 3 Years , 90 days no reason to return |
Care & Installation:
For optimal performance and safety, installation by a licensed electrician is required. This fixture is certified to Damp UL electrical standards. To maintain its pristine appearance, gently wipe with a soft, dry cloth. Avoid abrasive cleaners. Please contact us if your installation involves a sloping or vaulted ceiling for specific guidance. We diligently inspect and package all goods before shipping and stand behind our products with a 3-year warranty and dedicated after-sale support. Customized designs for dimensions, light quantity, finish, and canopy shape are acceptable; please chat with us first if necessary before placing an order. Our email: support@riviko.shop.
Contact Us: support@riviko.shop
Return policy
Refund and Returns Policy
We want you to be completely satisfied with your purchase. If you are not, please review our return and refund terms below. This policy complies with Google Shopping Ads requirements regarding return windows, costs, and restocking fees.
1. Return Window
You have 30 days from the date you receive your item to request a return and refund.
2. Eligibility for Return & Refund
You may request a refund return if:
- The product is damaged upon arrival.
- The product is unusable (e.g., defective, missing parts, or not functioning as described).
- The product is not the same as the model you ordered (e.g., wrong size, color, or item).
Customer Remorse (changed mind / bought wrong item): Returns are also accepted for customer remorse, but return shipping costs will be the customer’s responsibility (see Section 5).
3. How to Request a Return
To initiate a return, please contact our customer service team at service@riviko.store with:
- Your order number
- Photos or video showing the issue (for damaged/defective claims)
- A brief description of the problem
Important: Do not send items back to the original shipping address or any business address you find online. Our customer service team will provide you with the specific return address for your return. Returns sent to the wrong address may not be processed or refunded.
4. Restocking Fee
We do not charge any restocking fee for any return, whether due to product quality issues or customer remorse.
5. Who Pays for Return Postage (Return Shipping Cost)?
Reason for ReturnWho Pays Return ShippingProduct quality problem (Damaged / Defective / Wrong item sent)Merchant (riviko.store) pays – We will provide a prepaid return shipping label or reimburse you for reasonable return postage costs.Customer remorse (No longer likes the product / Bought wrong size or color / Changed mind)Customer pays – You are responsible for the cost of return shipping. We recommend using a trackable shipping method.
6. Refund Processing Time
- Once we receive your returned item and verify the issue, we will process your refund within 5 business days.
- Refunds will be issued to your original payment method (credit card, PayPal, etc.).
- Please note that your bank or payment provider may take additional time (typically 3–7 business days) to reflect the refund in your account.
7. Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return unless they arrive damaged or defective:
- Opened personal care products
- Face masks, undergarments, or swimwear with hygiene seals removed
- Gift cards
8. Contact Us
If you have any questions about returns or refunds, please contact us at:
Email: service@riviko.store
Please allow up to 24 hours for a response during business days.
Shipping
Shipping Policy
At riviko.store, we are committed to providing a transparent and reliable shipping experience. This Shipping Policy complies with Google Shopping Ads requirements.
1. Free Delivery
We offer free delivery for all orders within the United States (including the contiguous 48 states, Alaska, Hawaii, and US territories where applicable). No minimum purchase is required.
2. Order Handling Time
- All orders are processed within 1–2 business days (excluding weekends and public holidays).
- You will receive an order confirmation email immediately after placing your order, and a shipping confirmation email with tracking information once your order has been dispatched.
3. Cut-off Time
- Cut-off Time: 2:00 PM (GMT-05:00) Eastern Standard Time (New York) on business days.
- Orders placed after the cut-off time will be processed on the next business day.
4. Transit Time
- Standard Transit Time: 3–7 business days (depending on your location within the US).
- Delivery delays may occasionally occur due to carrier issues, weather, or high-volume periods. We will notify you of any significant delays.
5. Carriers
We primarily use the following carriers for order fulfillment:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- (Additional regional carriers may be used for remote areas)
6. Restrictions
- We currently only ship to addresses within the United States (including PO Boxes and APO/FPO addresses, subject to carrier restrictions).
- We do not ship to international destinations at this time.
- Some oversized or heavy items may have shipping restrictions; if applicable, this will be noted on the product page.
7. Tracking & Issues
- Once your order ships, you will receive a tracking number via email.
- If you do not receive tracking within 3 business days, please check your spam folder or contact us.
- For lost, stolen, or delayed packages, please contact us within 7 days of the expected delivery date so we can file a claim with the carrier.
8. Address Accuracy
- You are responsible for providing an accurate and complete shipping address.
- If an order is returned to us due to an incorrect address provided by the customer, you will be responsible for the cost of re-shipping. If you request a refund instead, the original shipping cost (if any) will be deducted.
- Please double-check your address before submitting your order.
9. Taxes
We do not charge any taxes on purchases from riviko.store. However, you are solely responsible for any use taxes or other tax obligations required by your state or local jurisdiction.
10. Contact Us
For any shipping-related questions, please contact us at:
Email: service@riviko.store