Terms of service

Last Updated: June 15, 2026

1. Overview

This Privacy Policy describes how riviko.store (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website or purchase our products.

Our store specializes in jewelry products, including rings, necklaces, bracelets, earrings, and related accessories.

We are committed to protecting your privacy and complying with applicable data protection laws, including:

California Consumer Privacy Act (CCPA/CPRA)
Virginia Consumer Data Protection Act (VCDPA)
Other applicable U.S. state privacy laws

Where applicable, we also follow principles consistent with the General Data Protection Regulation (GDPR) and UK Data Protection Act.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information in the following categories:

2.1 Information You Provide

When you interact with our store, you may provide:

Full name
Email address
Phone number (optional)
Shipping and billing address
Account login credentials
Jewelry preferences (e.g., ring size, style preference)
Order notes (e.g., gift messages, engraving requests)

2.2 Order & Transaction Information

When you make a purchase, we collect:

Product details (e.g., ring, necklace, bracelet type)
Quantity and price
Shipping information
Payment confirmation details (we do NOT store full card numbers)
Order history and tracking data

All payments are processed securely by PCI-DSS compliant third-party providers (e.g., Stripe, PayPal, Shopify Payments).

2.3 Automatically Collected Information

When you visit our website, we automatically collect:

IP address
Device type and browser information
Operating system
Pages viewed (e.g., product pages such as rings or necklaces)
Time spent on pages
Referral source (ads, search engines, social media)

This data helps us improve website performance and user experience.

2.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable shopping cart functionality
Remember user preferences
Analyze website traffic and performance
Support advertising and remarketing (with consent)

You may disable cookies in your browser settings, but some features may not function properly.

3. How We Use Your Information

We use collected data to:

Process and fulfill orders
Deliver products (jewelry shipping and logistics)
Provide customer support
Send order updates and confirmations
Improve website performance and product selection
Prevent fraud and enhance security
Send marketing communications (only with consent)

4. Legal Basis for Processing (where applicable)

We process your data under the following legal bases:

Contract performance (order fulfillment)
Legal obligation (tax and accounting compliance)
Legitimate interest (fraud prevention, site improvement)
Consent (marketing emails, cookies where required)

5. How We Share Information

We do NOT sell your personal data.

We only share information with trusted third parties necessary for business operations:

5.1 Payment Providers

Stripe, PayPal, Shopify Payments — for secure transaction processing.

5.2 Shipping & Logistics

UPS, FedEx, DHL — for order delivery and tracking.

5.3 Service Providers

Shopify (store hosting)
Google Analytics (website analytics)
Email/SMS providers (marketing communication tools)

5.4 Legal Requirements

We may disclose data if required by law, court order, or government request.

All third parties are required to protect your data and use it only for specified services.

6. Data Retention

We retain data only as long as necessary:

Account data: until account deletion
Order data: up to 7 years (tax/legal compliance)
Customer support data: typically 30–90 days after resolution
Marketing data: until you unsubscribe
Cookie data: depending on cookie type (session or up to 12 months)

You may request deletion at any time, subject to legal obligations.

7. Data Security

We implement strong security measures including:

SSL encryption (HTTPS)
Secure payment processing (PCI-DSS compliant systems)
Access control and authentication systems
Regular security monitoring and audits
Fraud detection systems

While we take reasonable steps to protect your data, no system is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent for marketing
Request data portability

To exercise your rights, contact:
📧 service@riviko.store

We may request identity verification before processing your request.

9. Marketing Communications

We only send marketing emails or SMS messages if you opt in.

You may unsubscribe at any time by:

Clicking “Unsubscribe” in emails
Replying “STOP” to SMS messages
Updating your account preferences

10. International Users

If you access our website from outside the United States, your information may be transferred and processed in the U.S.

We ensure appropriate safeguards for international data transfers where required.

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

If such data is identified, it will be deleted promptly.

12. Third-Party Links

Our website may contain links to third-party websites (e.g., payment providers, social media platforms). We are not responsible for their privacy practices.

We recommend reviewing their privacy policies separately.